Connect LearnDash LMS with SalesForce

by Vishavjeet | Feb 11, 2023 | blog, WordPress

Connect LearnDash with Salesforce: A Step-by-Step Guide

LearnDash and Salesforce are two popular platforms in their respective fields – LearnDash is a learning management system used to deliver online courses and training programs, while Salesforce is a customer relationship management (CRM) tool. Integrating these two platforms can bring many benefits, such as sharing data, streamlining processes, and automating tasks. The process of connect LearnDash LMS with Salesforce involves several steps, including setting up a Salesforce account, installing the Salesforce Connector plugin, mapping data fields, configuring the integration, testing the integration, and going live. Once the integration is set up, it’s important to maintain it by regularly checking that it’s working as expected and making any necessary updates or changes.

1. Understanding the integration: The first step in connecting LearnDash and Salesforce is to understand the purpose of the integration and what benefits it provides. Salesforce is a CRM tool used for managing customer relationships, while LearnDash is a learning management system used to deliver online courses and training programs. Integrating the two platforms will allow you to share data between the two systems, streamline processes, and automate tasks.
2. Setting up a Salesforce account: If you don’t already have a Salesforce account, you will need to set one up in order to connect it to LearnDash. This will involve choosing a plan that suits your needs and signing up for an account.
3. Installing the Salesforce Connector: The Salesforce Connector is a plugin that allows you to integrate LearnDash with Salesforce. You can download and install the plugin from the WordPress repository or from the website of the plugin developer.
4. Connecting LearnDash and Salesforce: After you have installed the Salesforce Connector, you will need to connect LearnDash LMS and Salesforce by entering your Salesforce login credentials into the plugin settings. You can access these settings by going to the WordPress dashboard and navigating to “Settings” and then “Salesforce Connector”.
5. Mapping data fields: The next step is to map the data fields between LearnDash and Salesforce. This means that you will need to choose which data from LearnDash will be sent to Salesforce and how it will be organized in Salesforce.
6. Configuring the integration: Once you have mapped the data fields, you can configure the integration by setting up the rules and triggers for the data transfer between the two platforms. For example, you can choose to send course completion data from LearnDash to Salesforce whenever a user completes a course.
7. Testing the integration: Before going live with the integration, it’s important to test it thoroughly to ensure that it’s working as expected. This means checking that the data transfer between the two platforms is working correctly and that the data is being organized in Salesforce as desired.
8. Going live: After you have tested the integration and everything is working as expected, you can go live with the integration and start using it to streamline your processes and automate tasks.
9. Maintaining the integration: Finally, it’s important to maintain the integration by regularly checking that it’s working as expected and making any necessary updates or changes. This will help ensure that the integration continues to provide benefits and improve your workflow.