WordPress membership

WordPress membership site development where access follows billing

We build and repair paid membership sites on MemberPress, Paid Memberships Pro, Restrict Content Pro and WooCommerce Memberships. Rules, renewals, failed payments and member data handled as one system.

  • 500+ WordPress projects delivered
  • Renewals rehearsed before launch
  • Source code stays yours
What we cover
  • Access rules you can read
  • Drip schedules
  • Recurring billing and dunning
  • Upgrades, downgrades and pauses
  • Member directories and profiles
  • Tax, invoices and reporting
Get a free quote Reply within one business day. NDA on request.
The problem

Where membership sites start to leak

A membership site is a promise with a billing date attached. Someone pays, the right pages open. They upgrade, more opens. Their card fails, they get a fair warning and then the door closes. Each of those steps is simple alone. Together they are where membership sites go wrong, usually months after launch when the first annual renewals come round.

We build membership sites for publishers, associations, coaches and course businesses, and we fix the ones that have drifted: members with access they stopped paying for, renewals that charge twice after a plugin switch, a directory showing people who left last year. If your membership also sells courses, our WordPress LMS development team works on the same project. For the wider business question of plugin, custom build or hosted platform, see membership and subscription sites.

  • Access outlives the payment

    A subscription is cancelled or a card expires, yet the member can still read everything. The gateway webhook never reached the site, or it arrived and nothing was listening, and no one checks the two lists against each other.

  • Failed payments nobody sees

    Cards fail every month. Without retry rules, reminder emails and a grace period, members drop out silently and finance only notices when the renewal total comes in short.

  • Levels multiplied until nobody understands them

    Monthly, annual, lifetime, legacy pricing, a staff level, a partner level. Rules overlap, a page is protected twice and open once, and support cannot explain why one member sees a lesson and another does not.

  • Stuck on the wrong plugin

    The site outgrew its membership plugin, but active subscriptions live at Stripe and PayPal under that plugin's references. Moving looks like asking every member to pay again, so nothing moves.

What we do

What we set up and what we write

Most of a membership site is configuration done carefully, and we start there. Custom code comes in where your rules stop matching what the plugin offers.

Access rules you can read

Protection set by post type, category, tag or single page, with one written map of which level opens what. Menus, search results, feeds and REST responses are checked too, so nothing shows through a side door.

Drip schedules

Content released by days since joining, by fixed calendar date or by cohort start, with emails tied to each release and a clear rule for what a returning member sees.

Recurring billing and dunning

Stripe and PayPal subscriptions, trials, sign-up fees and proration, plus retry schedules, card-expiry notices and a grace period before access is paused.

Upgrades, downgrades and pauses

Paths between levels with the money worked out properly: credit for unused time, immediate or end-of-term switches, and access that changes at the moment the member expects.

Member directories and profiles

Searchable directories with custom profile fields, privacy choices per member and automatic removal when a membership lapses, for associations and professional bodies.

Tax, invoices and reporting

Tax collected by customer location, numbered invoices members can download, and reports for churn, renewals due and revenue by level that finance can work from.

Typical projects

Membership projects we are asked for

01

A paid content or newsletter site

Articles, archives and downloads behind monthly and annual plans, a metered or teaser view for visitors, and a checkout short enough to finish on a phone.

02

An association with a member directory

Individual and organization memberships, renewal reminders ahead of the anniversary date, a public directory of current members and committee-only areas.

03

Courses bundled into membership levels

A membership plugin controlling access to LearnDash or LifterLMS courses, with enrollment granted on payment and removed on cancellation, and drip schedules that do not fight each other.

04

A move from one membership plugin to another

Members, levels, expiry dates and gateway subscription references mapped across, renewals rehearsed in test mode, and a cutover designed so that existing card subscribers keep renewing.

In depth

Choosing a membership plugin and living with it

Four plugins, four different shapes

MemberPress is the most all-in-one of the four: memberships, rules, coupons, reminders and reports live in one plugin, and its groups feature gives you upgrade paths without extra code. Paid Memberships Pro has an open-source core and a long list of add-ons, and developers find it easy to extend because so much of it runs through hooks. Restrict Content Pro is the leanest, a good fit when you want levels, restriction and Stripe without a large admin area. WooCommerce Memberships paired with WooCommerce Subscriptions makes sense when you already run a store, because a membership becomes something a product grants and members can get their own prices.

None is best everywhere. If you sell physical goods and memberships together, WooCommerce wins. If membership is the whole business and the team is not technical, MemberPress usually does. We say so before you buy anything.

Who holds the billing schedule

This detail decides how hard a future migration will be. With most Stripe setups in MemberPress, Paid Memberships Pro and Restrict Content Pro, the subscription itself lives at Stripe, and the site reacts to webhooks when an invoice is paid or fails. WooCommerce Subscriptions keeps the schedule on your site and charges a saved card when a renewal falls due. Both work. They fail differently: one depends on webhooks arriving, the other on scheduled actions running on time. We monitor whichever you have, and add a daily job that compares site records with the gateway so a missed event is caught and corrected.

Dunning is a design decision

When a renewal fails you have to choose: how many retries, over how many days, what the member is told, and whether access continues in the meantime. Gateways can retry on their own and the plugin can send reminders, but the two need to agree. A member who gets a "payment failed" email after the retry already succeeded will write to support. We set the retry schedule, the email sequence and the grace period as one flow and test it with the gateway's test cards that are built to decline.

Moving between membership plugins

A migration has two halves. The data half is mapping: users to levels, start and expiry dates, drip progress, coupons still in use. The money half is harder. Each active subscription has a customer and subscription reference at the gateway, and the new plugin has to recognize those references or take over the saved payment method. Where the old plugin left the schedule at Stripe and the new one runs its own, both will try to charge unless the old schedule is cancelled at the switch. We rehearse on a copy with the gateway in test mode, then compare member counts and next-renewal dates line by line. PayPal subscriptions are the awkward case, and sometimes the honest plan is to let them run on the old listener until they lapse. Our WordPress migration page covers the wider process.

Where custom development starts

Settings run out at rules the plugin authors never pictured: seats sold to a company and assigned by its admin, a level granted by a CRM field, access that depends on a credential held in another system, usage limits per member. We write those as a separate plugin on the membership plugin's own hooks, so updates stay routine. When the rules are the product, a Laravel SaaS build can be the cheaper thing to own, and we will tell you when you are near that line.

Process

How a membership build runs

  1. 1

    Map levels and money

    We list every level, price, trial and upgrade path, and what each one opens. Gaps and overlaps show up on paper, before they show up in support tickets.

  2. 2

    Pick the plugin

    We compare the shortlist against your rules, your gateway and your team, and recommend one with reasons. You get a written scope and a free quote.

  3. 3

    Build on staging

    Rules, checkout, emails and member pages are configured on a private copy with gateways in test mode. You sign up as each kind of member.

  4. 4

    Rehearse renewals and failures

    We run renewals, declines, upgrades, cancellations and refunds end to end, and for migrations we rehearse the move with a copy of real data.

  5. 5

    Launch and watch the first cycle

    After go-live we follow the first sign-ups and renewals against gateway records and fix anything that drifts. Monthly maintenance is available afterwards.

Deliverables

Left with you once the site is live

  • A written map of levels, rules and prices
  • Billing flows tested for success, failure and refund
  • A reconciliation report between site and gateway
  • Custom rules kept in a separate, documented plugin
  • Admin notes for refunds, comps and manual changes
FAQ

Membership site questions answered

Which membership plugin should we choose?
It depends on what else the site sells. MemberPress suits a business where membership is the main product, Paid Memberships Pro suits teams that want to extend things in code, Restrict Content Pro suits simple level-based access, and WooCommerce Memberships suits an existing store. We recommend one after a short call about your rules and gateway.
Can you move us to a different membership plugin without members paying again?
Usually yes for card payments, as long as the gateway account stays the same. We carry over each member's gateway references or saved payment method and rehearse renewals in test mode first. PayPal subscriptions are less portable, so we tell you up front which members can move cleanly and which need another plan.
What happens when a member's card is declined?
That is your decision, and we build what you decide. A typical flow retries the charge several times over a couple of weeks, emails the member a link to update the card, keeps access during a grace period and then pauses the membership so a late payment restores it straight away.
Can a membership control access to courses, forums or downloads from other plugins?
Yes. The common membership plugins integrate with LMS plugins, forums and download managers, and where an integration is missing we write a small bridge. The real work is deciding which system owns access, so that a purchase, a level and a manual enrollment do not contradict each other.
How do you handle sales tax or VAT on memberships?
We configure tax by customer location in the membership plugin or through WooCommerce, which has the most developed tax and invoice tooling of the options, and connect a tax service when rates need to be calculated automatically. Which taxes apply to you is a question for your accountant, and we build to that answer.
What drives the cost of a membership site?
The number of levels and upgrade paths, how many gateways you take, whether existing members have to be migrated, and how many other systems need to know about a member. A single-plugin site with two plans is a small project. Company accounts, a directory and a CRM sync add to it. The quote is free and lists milestones.
Start a project

Planning a membership site, or fixing one?

Tell us your levels, your gateway and what is going wrong today. A developer who works on membership billing will reply within one business day with questions and a free quote.

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  • NDA on request
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